It’s a bit more technical than usual, I know, but I’ll try to make it as easy as possible. If you’re one of the many using PayPal to collect money on your store, there’s something that could negatively affect the completion of your checkout and that has to do with PayPal Instant Payment Notifications (IPN). Delve into Paypal Instant Payment Notifications And, if your hosting provider doesn’t meet these criteria, you either need to move host or change your security setup. Ecommerce transactions require higher standards. This is like comparing Fort Knox with razor wire to your own double lock and burglar alarm. You server might be secure, but using “weak” encryption. Specifically, you (or your developer) might need to check whether your server uses an unsupported encryption type because – to put it simply – not all secure is equal. In the second, there could be a problem with the connection between your store and your payment gateway service provider. In the first scenario, your payment option probably just requires an SSL certificate. At times the payment gateway could just not be showing up on the checkout page, or an authentication error occurs every time you try to check out. Which payment gateway are you using? If the payment service you have installed is not working, chances are that your checkout will also not function. Next thing to investigate is your payment gateway. With the standard WordPress theme and just WooCommerce active, if you’ll find your checkout page still not working we know there’s something wrong with the hosting setup. Leaving just WooCommerce and using the standard WordPress 2017 as your theme, you can now put through a transaction and see what happens: To confirm whether it’s your hosting the one causing the problem, you should be able to put a copy of your website onto the same hosting and then disable all plugins but WooCommerce and your current theme. That’s definitely something that we want to investigate. Check if there’s anything like a template out of date, or if it says something about your server configuration which is out of date. One of the best way to check that is to look in the WooCommerce status and see if you’ve got all ticks in there. If you haven’t changed anything your side, the first place I would look at is your hosting configuration. This could occur if you enabled a force https on your checkout where then the problem could be a result of a PHP setting gone wrong. Sometimes your checkout page could be misbehaving because your current hosting is somehow incompatible with WooCommerce. If you don’t have records of past changes, or you actually didn’t change anything, then the next thing to do is to start looking into your hosting setup.
![woocommerce for wordpress problems woocommerce for wordpress problems](https://wpmet.com/wp-content/uploads/2022/01/top_woocommerce_builder_for_wordpress.png)
The first thing to have a look at is how recently your checkout page stopped working and also what things you might have changed in between the time when it was working and when it stopped. Well, as with many other issues, the very first thing to do is to try to think or trace back what new actions, edits, and changes have been done recently. The checkout page stopped working all of a sudden, or at least you’ve just been informed about that. So, what do you need to do when your WooCommerce checkout isn’t working properly?
#Woocommerce for wordpress problems how to#
Given how critical are checkout pages for all store owners and managers, we’ve talked with WordPress developer and Codeable expert Robin Scott to explore some of the probable causes of a failing checkout and collected insights on how to go about them.
![woocommerce for wordpress problems woocommerce for wordpress problems](https://www.inmotionhosting.com/support/wp-content/uploads/2020/09/differentTypes.png)
I’m sorry I had to recall that painful trace in your memory (consumerism, what have you done to us!), but that’s what your customers experience when your checkout page in your WooCommerce store isn’t working as it’s supposed to do. Maybe you got an error message, you were unable to complete the payment, or worse, you felt confused because of a redirect to the homepage with no warning. Have you ever had any problems while you were just about to finish an online purchase? I mean all was going smoothly, you had already put in your cart all the items you wanted to buy so badly, but then on that last page (the checkout page), nothing happened.